Privacy Policy

Effective Date: 2024-02-12

Welcome to Castaway Sport Fishing ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

  • Personal Information (e.g., name, email, phone number, billing address, payment details)
  • Booking details (trip dates, preferences, number of participants)
  • Communication records (emails, chat messages, support inquiries)
  • Technical Data (IP address, browser type, device information, cookies, and analytics data)

2. How We Use Your Information

  • Process and confirm your fishing trip bookings
  • Communicate with you regarding your bookings, inquiries, and support requests
  • Improve our website, services, and customer experience
  • Comply with legal obligations and prevent fraud
  • Send promotional offers and updates (you can opt-out anytime)

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information with:

  • Fishing trip operators and service providers to facilitate your bookings
  • Payment processors to securely handle transactions
  • Legal authorities if required by law
  • Third-party tools for website analytics and marketing (e.g., Google Analytics)

4. Payment Security

All payments are processed through secure third-party payment gateways. We do not store or process your credit card details on our servers.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences in your browser settings.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

7. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, update, or delete your personal information
  • Restrict or object to certain data processing activities
  • Withdraw consent for marketing communications
  • Request data portability (where applicable)

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Data Protection Measures

We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse. However, no online platform is entirely risk-free.

10. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes indicates your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.